Privacy notice
This policy explains how Extech handles information submitted through the website. The site supports business inquiries for measurement equipment, calibration document planning, product category routing, and related technical communication. The information you provide should be limited to what is needed for that business purpose, such as name, company, email address, country, instrument type, measurement range, environment, and required documentation.
Extech may collect contact details, company information, inquiry content, technical requirements, and website interaction data such as the page used to submit a request. If you include product serial numbers, current model names, site conditions, or service timing, that information may be reviewed to prepare a more accurate response. Please do not submit personal data that is unrelated to the measurement or sourcing request.
Information is used to answer inquiries, route requests to the appropriate reviewer, prepare product or service recommendations, improve website content, and maintain a record of business communication. Extech may use your request to clarify whether the need concerns test and measurement instruments, environmental and gas monitoring instruments, process instrumentation, dimensional tools, or another supported category. The team may also refer to the request when checking certificate expectations, accessory compatibility, and delivery timing.
Extech does not sell inquiry information. Information may be shared with service providers or business partners only when needed to respond to the request, operate the website, or support legitimate business administration. Records are retained for as long as reasonably necessary to handle the inquiry, support follow-up, meet legal obligations, and maintain commercial history. If your organization has a specific deletion or correction request, contact Extech with enough detail to identify the record.
Extech uses reasonable administrative and technical safeguards for website inquiry data. No website transmission can be guaranteed to be perfectly secure, so sensitive regulated information should be shared through an agreed business channel rather than an open form. You may request correction, deletion, or reduced communication by contacting the team through the contact page. The response may require identity or authorization confirmation when a request relates to company records.
By using the website or submitting a form, you acknowledge that Extech may process the information as described in this policy for business communication and support purposes.